Tonto Verde house flood

11/22/2016 (Permalink)

Water damaged tile, with baseboard, carpet, and pad removed.

Sunday, November 13 SERVPRO of North Central Mesa had gotten a call that someone’s house had water coming out of the garage door and they needed some professional help. SERVPRO was able to show up to our friendly customer's house in Rio Verde, just north of Fountain Hill, within two hours of the initial call. It was around 7pm that night SERVPRO had started the Mitigation process of this disaster.

            Levi Frost, and RJ Hartman our technicians had to meet up with the Neighbors that night in order to get access to the property because the homeowner was out of town.  Once they were giving access into the home our team assessed the damaged areas. Which included the garage, the Master bedroom, Master closet, and about half of the family room.

Once assessed, the next step is extracting the carpet and pad. After extraction, they cut out all the damaged carpet and Padding to get it all out of the way. Because there was Delamination on the carpet the insurance company approved to rip out all the damaged carpet as well as the pad.  After extracting, cutting, and a lot of pulling carpet and pad. The technician's set all the necessary equipment that is required to dry the home properly. Just some of the equipment they used that day were our generic high-quality Air movers, Power distribution box, and some extension cords to dry the hard to get areas. Now that was just the first night.

Since there are so many moving parts to the mitigation side of a flood or a water loss, a technician has to go back to the building every single day to check on the drying process of the building. After 4 days of extracting, cutting, drying, and monitoring our team had confirmed that the equipment had dried the home completely.  That’s also just the Mitigation side of this disaster. Now the homeowner has to work on the Reconstruction of the home to get it all back together again.