SERVPRO is a proud vendor for Farmers Insurance

7/14/2020 (Permalink)

Did you know that SERVPRO is part of the Farmers Emergency Mitigation Referral Program for water damage restoration. We are so very excited to be their preferred vendor and to have the opportunity to service Farmers Insurance’s customers in the Mesa, AZ area. SERVPRO and its franchises have service agreements with many insurance companies across the country and Farmers Insurance is one of the largest insurance groups in the United States.

So, what does this mean for Farmers Insurance agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interests. Farmer’s Agents can benefit from referring their customers to SERVPRO of North Central Mesa in the following ways.

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of North Central Mesa’s professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of North Central Mesa makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of North Central Mesa thoroughly documents and communicates each step of the restoration process. We keep you in the loop because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation the required for fast, easy, and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of North Central Mesa’s’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations but exceed expectations, or we will provide re-service at no additional cost for up to two years. That’s part of the preferred vendor program.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when Farmer’s agents refer their favorite customers to SERVPRO of North Central Mesa. We would like to take this opportune time to thank Farmers Insurance for the opportunity to be a preferred vendor for their customers. We know that customer relationships and retention are of extreme importance to them. We look forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.

As a part of Farmer’s Emergency Mitigation Referral Program, SERVPRO of North Central Mesa provides’ the following service guarantees:

• 24/7 service, 365 days a year.
• One-hour contact upon receipt of the emergency referral and 4-hour on-site arrival unless requested otherwise.
• Licensed and trained professionals who adhere to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) recommended water mitigation guidelines, processes, and procedures for cost-effective drying of water damage.
• When feasible, the use of non-destructive drying techniques instead of tearing out interior building materials which saves customers the inconvenience of having to leave their homes.
• Determine the most effective plan for returning your property to normal as quickly as possible.

Farmers’ Emergency Mitigation Referral Program vendors are not affiliated with the Farmers Insurance Group of Companies.