Water Damage, from Mesa to Fountain Hills

6/19/2019 (Permalink)

Water damage on the floor causes SERVPRO's team of professionals to remove baseboards and the flooring.

During the weekend SERVPRO of North Central Mesa got a call that a homeowners house had water coming out of the garage door and they needed some professional help. SERVPRO was able to show up to our friendly customer's house in Rio Verde. Yes, late at night, SERVPRO traveled an hour to head north of Fountain Hill within the first couple of hours of the initial call.

It was around 7 pm that night SERVPRO just started the Mitigation process of this disaster, and our technicians had to meet the Neighbors to gain access to the property because the homeowner was out of town.  Once they were given access to the home, our team assessed the damaged areas, which included the garage, the Master bedroom, Master closet, and about half of the family room.

Once assessed, the next step is extracting the carpet and pad. After extraction, they cut out all the damaged carpet and Padding to get it all out of the way. Because there was Delamination on the rug, the insurance company approved to rip out all the broken carpet as well as the pad.  After extracting, cutting, and a lot of pulling carpet and padding. The technicians set all the necessary equipment that is required to dry the home properly. Just some of the equipment they used that day were our generic high-quality Air movers, Power distribution box, and some extension cords to dry the hard to get areas. Now that was just the first night.

Since there are so many moving parts to the mitigation side of a flood or a water loss, a technician has to go back to the building every single day to check on the drying process of the building. After four days of extracting, cutting, drying, and monitoring, our team had confirmed that the equipment had effectively dried the home completely.  That concluded the mitigation part of the water damage restoration. Now the homeowner must work on the Reconstruction of the house to get it restored to preloss conditions.